Find answers to common questions about our products and services
Neovibe is a smart lighting brand focused on creating immersive lighting experiences that transform any space. We specialize in LED strip lights, galaxy projectors, smart light panels, ambient mood lighting, and more. Our products combine aesthetic design with smart technology to give you complete control over your environment's vibe.
Yes! Most of our products are compatible with major smart home ecosystems including Google Home, Amazon Alexa, and Apple HomeKit. Each product page specifies compatibility details. Our LED strips and smart panels offer the most comprehensive integration options.
You can reach our support team through several channels: (1) Email us at support@neovibe.com, (2) Use the live chat feature on our website during business hours (9AM-8PM EST), (3) Text us at (800) 123-4567, or (4) Fill out the contact form on our Contact page.
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, Google Pay, and Shop Pay. We also offer financing options through Affirm on orders over $50.
Our support team is here to help you with any questions or concerns you may have about our products or services.
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